The Warranty period shall be twenty-four (24) months from the date of delivery of Product against defective parts and manufacturing defects.
In addition, the Warranty only applies to the initial purchase and the Warranty shall cease if the Product is rented, sold or otherwise disposed of by the Customer.
Warranty Terms and Conditions
This Warranty applies only to purchases made directly from our Company, and/or our authorized distributors and/or their appointed dealers operating in Malaysia. This Warranty is only valid in Malaysia and is subject to the laws of Malaysia.
The Delivery Order must be completed with machine serial number, Customer particulars (Customer name, NRIC number, address and contact numbers) and signed by Customer with date of receipt. The complete Delivery Order, acknowledged and signed by Customer with date of receipt shall be returned to us within fourteen (14) days from the date of receipt.
The Customer is required to provide the machine serial number and his/her particulars for warranty claims.
The Company reserves the right to amend and/or modify the terms and conditions of the Warranty without prior notice.
Warranty Exclusions and Limitations
This Warranty does not apply to maintenance kits (periodic or otherwise), accessories and consumable items and does not extend to any Product which the serial number has been removed. In addition, this Warranty does not cover any of the followings:-
Upon occurrence of the following events, the Company may at its sole discretion, immediately terminate the Warranty and treat the Warranty as null and void whereupon the Company shall no longer be liable or responsible to carry out any warranty work notwithstanding that the Product is still within the warranty period:-
All decisions by the Company on complaints, defects, workmanship and/or material shall be final and conclusive.
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